Installation is done by Whoop. Boxes and bars are installed for free.
Paymens happens as agreed during reservation: cash at installation or upfront on the bank account (IBAN: BE02 7360 2786 5740).
The caution is not a limit on the damage caused on the roof bars and/or boxes. Please reserve 1 week upfront, to guarantee there is the desired equipment available for your car. As well, return the material on the agreed date, to avoid extra costs and problems for other people renting after you.
The rented material has to be maintained good as possible.
When the rented equipment is returned earlier than expected, the agreed price is paid. Before departure, control is done by both parties to avoid discussions on later damage, which may impact the caution.
Whoop is not responsible for damage to your car during the rented period. Both roof bar and roof box have 1 key for the period of renting. Always close the box: in no case is Whoop responsible for theft or loss.
The tenant is responsible for due diligence and for an insurance for the equipment rented (not mandatory). The caution is returned after returning the rented equipment, in case of no damage to the material. The caution is paid at installation.
The rented equipment has to be returned on the agreed date. In case too late, contact me asap, and there is an uplift of 50% on the daily rental price.
Before using snow chains, we always recommend that you also read your car manual first. Some cars require single-sided snow chains, or socks. This responsibility rests with the tenant. As a rental company, we only supply the requested size of snow chains.
Due to GDPR regulations, it is not possible to insure the roof box or roof racks through us. Depending on the situation, car accessories are covered by your car or travel insurance. You can check this with your insurer.
If damage is found, a claim form will be drawn up and your deposit will be retained. The damaged item will be checked in consultation with Thule. This can sometimes take a little longer. You will then be notified of the damage. Minor damage will be deducted from the deposit, for larger amounts an additional invoice will be sent. Are you insured against damage by means of a travel insurance or a family insurance? Be sure to let your insurer know.
Regarding the damage:
Lost keys: €10 per key.
Superficial scratch damage: 10% new value
Deeper scratch damage (palpable): 20% new value
Holes due to pop rivet breakout on lid: 30% new value
Cracks, small tears (smaller than credit card): 50% new value
Total loss: holes, large cracks: 80% new value
Loss of parts or piece: replacement price according to official Thule price list.
The maximum speed for a car with a roof box or ski box is the same as for cars without a suitcase. We recommend a maximum speed of 130 km / h. Also, do not exceed (if applicable) the government recommended speed limit. Also on the German Autobahn.